RDFI Exception Handling/Return Processing (Webinar Series)
Speaker: Luann Kohlmann, AAP, Director of Education, WACHA
Moderator: Erin Handel, CEO, Bankerstuff
Register
Program Description
Unposted items, Stop Payments, and Unauthorized entries are all ACH challenges financial institutions must deal with on any given day. This session will address these issues and how to handle them according to the ACH rules. We will use scenarios and case studies to train staff to respond knowledgably to these situations.
We will look at the following areas:
- ACH Return Reasons and Timeframes
- Authorization based returns
- Proper usage of the WSUPP form
- ACH Operator rejects
- Stop Payment vs. Revoked Authorization or Unauthorized transaction
About the Presenter
Luann serves as the director of education and is an auditor at WACHA, the Premier Payments Resource. She is responsible for development of the curriculum, the primary trainer, and conducts audits for member financial institutions. Luann is also very active in national councils and committees, such as the Audit Product Review Committee, The Payments Institute Board of Regents, Council for Electronic Bill Payment and the National Rules Enforcement Panel.
Target Audience
ACH Operations & Management, Compliance Officers, ACH Auditors, AAP Candidates
Webinar Cost
Please note that the price of $149 listed for this webinar includes:
- Immediate Access to the webinar playback
- Presentation Materials
Credit card payments only for online registration, if you prefer to pay by check, please contact Bankerstuff customer service at the number below. You will be prompted for your credit card information when you register. MasterCard, Visa, Discover, and AmericanExpress are accepted. If you have any questions regarding payment information, please contact Bankerstuff at 1.866.599.8234 X 701 or email us at jeff@bankerstuff.com.
RDFI Exception Handling/Return Processing (Webinar Series)
Speaker: Luann Kohlmann, AAP, Director of Education, WACHA
Moderator: Erin Handel, CEO, Bankerstuff
Register
Program Description
Unposted items, Stop Payments, and Unauthorized entries are all ACH challenges financial institutions must deal with on any given day. This session will address these issues and how to handle them according to the ACH rules. We will use scenarios and case studies to train staff to respond knowledgably to these situations.
We will look at the following areas:
- ACH Return Reasons and Timeframes
- Authorization based returns
- Proper usage of the WSUPP form
- ACH Operator rejects
- Stop Payment vs. Revoked Authorization or Unauthorized transaction
About the Presenter
Luann serves as the director of education and is an auditor at WACHA, the Premier Payments Resource. She is responsible for development of the curriculum, the primary trainer, and conducts audits for member financial institutions. Luann is also very active in national councils and committees, such as the Audit Product Review Committee, The Payments Institute Board of Regents, Council for Electronic Bill Payment and the National Rules Enforcement Panel.
Target Audience
ACH Operations & Management, Compliance Officers, ACH Auditors, AAP Candidates
Webinar Cost
Please note that the price of $149 listed for this webinar includes:
- Immediate Access to the webinar playback
- Presentation Materials
Credit card payments only for online registration, if you prefer to pay by check, please contact Bankerstuff customer service at the number below. You will be prompted for your credit card information when you register. MasterCard, Visa, Discover, and AmericanExpress are accepted. If you have any questions regarding payment information, please contact Bankerstuff at 1.866.599.8234 X 701 or email us at jeff@bankerstuff.com.