2010 Javelin Mobile Banking Scorecard
Speaker: James Van Dyke, President and Founder, and Alan Raby, Mobile Consultant
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Event Details
Availabe on Demand for 90 days after purchase
Program Description
For the 2010 Javelin Mobile Banking Scorecard, we examined mobile banking services offered by 19 of the 30 largest U.S. financial institutions (FIs) based on deposits. The survey covered five key areas of mobile banking: marketing and security messaging, mobile access, general features, short message service (SMS) features and security. As part of the data collection process, mystery shoppers also were employed. They searched each FI's website and contacted each FI's customer service representatives (CSRs) a minimum of four times. Of the 30 FIs researched and contacted in June and July 2010, 19 offer mobile banking services to their customers. When scoring the FIs, Javelin reviewed a total of 47 criteria. Based on a quantitative analysis of the criteria, FIs were awarded either a gold, silver or bronze status. This report further includes a profile of Bank of America
Key Questions
- What products and services for mobile banking are bank offering, and how have they changed over the past year?
- Which banks provide the most complete mobile banking offerings?
- How do the features offered by banks score based on the criteria used by Javelin?
- Who are the industry leaders in mobile banking?
- What is the future of mobile banking?
Webinar Playback Cost
Please note that the price of $199 listed for this webinar includes:
- Playback link sent immediately for the webinar
- Presentation Materials
Credit card payments only for online registration, if you prefer to pay by check, please contact Bankerstuff customer service at the number below. You will be prompted for your credit card information when you register. MasterCard, Visa, Discover, and AmericanExpress are accepted. If you have any questions regarding payment information, please contact Bankerstuff at 1.866.599.8234 X 701 or email us at jeff@bankerstuff.com.
Cancellation Policy: If you need to cancel your registration, you must contact Bankerstuff 24 hours prior to the start of the webinar. You will receive a full refund of all fees paid less a $25.00 cancellation charge. To cancel, please call Bankerstuff at 1.866.599.8234 X 701 or email us at jeff@bankerstuff.com.
2010 Javelin Mobile Banking Scorecard
Speaker: James Van Dyke, President and Founder, and Alan Raby, Mobile Consultant
Get Playback Now!
Event Details
Availabe on Demand for 90 days after purchase
Program Description
For the 2010 Javelin Mobile Banking Scorecard, we examined mobile banking services offered by 19 of the 30 largest U.S. financial institutions (FIs) based on deposits. The survey covered five key areas of mobile banking: marketing and security messaging, mobile access, general features, short message service (SMS) features and security. As part of the data collection process, mystery shoppers also were employed. They searched each FI's website and contacted each FI's customer service representatives (CSRs) a minimum of four times. Of the 30 FIs researched and contacted in June and July 2010, 19 offer mobile banking services to their customers. When scoring the FIs, Javelin reviewed a total of 47 criteria. Based on a quantitative analysis of the criteria, FIs were awarded either a gold, silver or bronze status. This report further includes a profile of Bank of America
Key Questions
- What products and services for mobile banking are bank offering, and how have they changed over the past year?
- Which banks provide the most complete mobile banking offerings?
- How do the features offered by banks score based on the criteria used by Javelin?
- Who are the industry leaders in mobile banking?
- What is the future of mobile banking?
Webinar Playback Cost
Please note that the price of $199 listed for this webinar includes:
- Playback link sent immediately for the webinar
- Presentation Materials
Credit card payments only for online registration, if you prefer to pay by check, please contact Bankerstuff customer service at the number below. You will be prompted for your credit card information when you register. MasterCard, Visa, Discover, and AmericanExpress are accepted. If you have any questions regarding payment information, please contact Bankerstuff at 1.866.599.8234 X 701 or email us at jeff@bankerstuff.com.
Cancellation Policy: If you need to cancel your registration, you must contact Bankerstuff 24 hours prior to the start of the webinar. You will receive a full refund of all fees paid less a $25.00 cancellation charge. To cancel, please call Bankerstuff at 1.866.599.8234 X 701 or email us at jeff@bankerstuff.com.