In 2011, payments regulation fostered by the Durbin Amendment, FinCEN (the Financial Crimes Enforcement Network), the Consumer Financial Protection Bureau, and potentially Congress or other regulatory bodies will continue to alter the economics, value proposition, and incentives associated with various forms of payment. This report clarifies initial consumer reaction to recent and proposed regulatory changes and recommends approaches that providers can use to support consumer needs as the environment continues to change.

Primary Questions

• What regulations have current or near-term implications for payment services and for FI image?
• What chnages are developing in the industry as a result of regulations?
• How will consumers react to the primary and secondary effects of regulation?
• What actions should FIs and payment service providers take to address consumer needs and maintain a positive market image?

In 2011, payments regulation fostered by the Durbin Amendment, FinCEN (the Financial Crimes Enforcement Network), the Consumer Financial Protection Bureau, and potentially Congress or other regulatory bodies will continue to alter the economics, value proposition, and incentives associated with various forms of payment. This report clarifies initial consumer reaction to recent and proposed regulatory changes and recommends approaches that providers can use to support consumer needs as the environment continues to change.

Primary Questions

• What regulations have current or near-term implications for payment services and for FI image?
• What chnages are developing in the industry as a result of regulations?
• How will consumers react to the primary and secondary effects of regulation?
• What actions should FIs and payment service providers take to address consumer needs and maintain a positive market image?